The service and turnaround are very slow and it is hard to get parts. They provide hydraulic cranes and parts for us, and our transactions with them are all pretty straightforward. Auto Crane customer support is top notch. It's been a bad whole deal and I'm thinking about selling it. They have improved the product over recent years. Auto Crane Company reserves the right to update this material without notice or obligation.
They provide us air compressors, cranes, crane bodies, and Ramsey Winch products. Product Registration In order to activate warranty coverage, the dealer or customer much register their Auto Crane products below. On May 14th 2018 I contacted Doug Doering at Doering equipment with my concerns. I emailed them most of the time and they responded in a reasonable time. Either way, we're happy to offer some inspiration on clothing, tools and cool things to get for your high-octane friends and family.
If you do not have an eBay account but would like to place an order for an Auto Crane part you saw listed on our eBay store, please give us a call or send us an. However, there are common symptoms seen during crane operation that may be caused by rotation bearing wear. Buying parts from them is not a favorable thing for me. Everything that Auto Crane has given us has been good. Warranty Auto Crane provides one of the most comprehensive crane and bodies warranties in the industry. We'd continue to deal with them as long as they didn't screw things up.
If the yellow light is rapidly flashing this indicates that the unit is transmitting. Improper return of spool to neutral position. I like that I can press 1 and then they would call me back without having to stay on hold. They had a few discrepancies as far as their design went, but they were working at it. Communication is the next issue. They go to these service queues now, so I may not hear an answer for another 24 hours.
Means are provided to hold the vehicle clear. I consulted their reps that I met at the National Truck Equipment Show that takes place every year and they did pretty well. Contact us today to learn more about our products. Enables fine tuning of speeds for total control over the load. It does not cover all instructions, configurations, accessories, etc. Always store the crane in its stowed position 41. Moreover, I would definitely consider them if I was making a new purchase.
I've been in communication with Knapheide for over a month and they still don't even have the parts in to repair our auto crane. When I deal with their sales reps, it was always done through email but we've always had a good relationship and everything works fine. We compensated that by putting a storage box underneath. It's a good product right now. Operators and operator trainees should have with the following minimum qualifications: normal depth perception, coordination, and no tendencies to dizziness or similar undesirable. Crane operation shall be limited to personnel 5.
The communication with their sales reps was good as far as getting something quoted. We had to do bodywork in the cabinet. Their sales reps were friendly, but they didn't follow through on a lot of stuff and they kept putting it off. The boom can fail far below its rated capacity. Any such use shall be considered to be improper and the seller shall not be responsible for any claims arising there from.
I would definitely work with them again. Auto Crane provides us cranes and, primarily, we've been selling the parts and service. Once a bolt has been torqued to its rated capacity and then removed; the bolt should be replaced with a new one. And two months ago, we bought an air compressor. This will void any warranty or liability.